Online plant kharidna ek trust ka kaam hai. Aap ek zinda cheez ka order de rahe ho, photo dekh kar, kisi ajnabi se. Isliye ye page saaf-saaf batata hai ki hum kaam kaise karte hain — taaki aap khud faisla kar sako.
1. Plant ki quality aur selection
Har plant dispatch se pehle haath se check hota hai — rooting, tana, patte, aur pest. Jo plant travel jhelne ke liye tayyar nahi lagta, wo pack nahi hota. Isse kabhi-kabhi order me ek-do din extra lag jaate hain, aur hum ye trade-off jaan-boojh kar lete hain.
2. Nursery-safe packaging
Packing India ke transit ke liye design ki gayi hai, dikhawe ke liye nahi:
- Mitti pot me lock — bikharne se roots bachte hain
- Pot box ke andar fix, taaki dhakke se na hile
- Patton aur tane ko cushioning
- Ventilation — plant ko saans lene ki jagah
- Live-plant handling marks box ke bahar
3. Honest product information
Ye hamare liye sabse important point hai.
- Jo aapko milega, wahi likha hota hai — plant ke saath pot aa raha hai ya nahi, size kya hai, kya included hai. Photo me dikha hua decor agar included nahi hai to hum wo likhte hain.
- Live plants naturally alag hote hain. Do plants bilkul ek jaise nahi hote — height, branching, patton ki ginti alag hogi. Ye defect nahi, plant hone ka matlab hai.
- Flowering aur fruiting ka koi fixed schedule nahi. Wo season, light, temperature aur care par depend karta hai. Hum "guaranteed 30 din me phool" jaise vaade nahi karte, kyunki koi nursery imaandari se ye nahi kar sakti.
4. Delivery ke baad care support
Plant aa gaya, ab kya? Zyadatar log yahin atak jaate hain. Hamara Plant Care Guide India ke context me likha gaya hai — Indian garmi, monsoon, sardi, aur ghar/balcony ki light. Naye ho to Beginners Guide se shuru karo. Aur phir bhi confusion ho to support@plantsgram.com par likh do — care sawaal poochne ke liye order zaroori nahi.
5. Transparent policies
- 10-day plant protection — plant damaged, dead ya unhealthy pahunche to photos ke saath 10 din ke andar report karo, replacement milega. Kya cover hai aur kya nahi, dono saaf likha hai: Plant Replacement Policy
- COD available — pehle order par paisa pehle dene ki majboori nahi
- Free shipping ₹999 se upar
- Legal version bhi chhupi nahi hai — Refund Policy poori tarah padhne ke liye available hai
6. Range
Flowering plants, fruit plants, seeds, bulbs aur creepers — lagbhag 976 products. Ek hi jagah se balcony ka phool wala pot bhi mil jaayega aur terrace ka fruit plant bhi, alag-alag sellers se alag-alag packaging jhele bina.
Aur ek cheez
Hum yahan kisi aur ke baare me kuch nahi kahenge. Judge kijiye ki jo box aapke ghar pahunche, uske andar kya nikla. Wahi asli test hai.